Introduction to the Privacy Policy

The Agricultural Company L’Olivella is committed to protect the privacy of its clients and declares itself responsible for the protection of the data of its clients. Our website address is www.olivella.it.

With this policy, we intend to be clear and transparent about the information that we collect and how we will use it.

This policy establishes the following:

Which personal data of our clients we collect through the use of our webpage, mobile applications and online services;

Where we obtain the data;

How we store the data;

To whom we transfer and share the data;

How we treat your rights of data protection;

And how we respect the rules of data protection. All the personal data is collected and used in line with the EU legislation around data protection.

The Controller

The ‘Agricultural Company L’Olivella’ (hereby referred to as ‘we’, ‘us’, ‘our’ Olivella) is the controller of all the personal information of our clients which we hold and use in line with current European legislation. L’Olivella is a company subscribed to the companies register in Italy and its legal headquarters are in in Via Colle Pisano,  5 – 00040 Frascati (RM). REA: 344348. VAT: 01079221006 Tax Number (Fiscal Code): 0257044582.

To request any additional information regarding the change or deletion of personal data, users can write to the above-mentioned postal address or by email to: info@olivella.it


The users data can be utilized for the following purposes:

To provide required products and services: we use the information provided by the user to deliver the required services such as the sale of goods produced by l”Olivella, tasting of wine and food, tours of the company.

To contact the client: in cases when the details of appointments need to be changed or when changes of any type are needed for the delivery of L’Olivella’s services. To send requested documents, quotes or catalogues. We send the users information about the services required and any possible changes about these. This contact with clients is not done for marketing purposes and cannot be cancelled;

Screening of the payment methods: we use the payment information for accounting, receipt and auditing purposes and to identify and/or prevent fraud.
Legal or administrative purposes: we use clients data to undertake statistical and marketing analysis, systems tests, clients surveys, maintenance and development or to respond to complaints. We could develop client profiles based on the information provided to use them for statistical analysis and marketing. Any profiling activity will be undertaken upon the clients consent and we will make every necessary effort to ensure that all the data is accurate. By providing personal data the user explicitly accepts that we could use them for profiling activities in line with this privacy policy;

Security, health, administrative purposes, prevention/identification of crimes: we can also share our clients data to government authorities or to specific institutions established by the law;

Customer services: we use clients data to manage our relationship with the client and to improve our services and the experience of the client using our services;
Provide tailored services: we use the clients data to provide information which we consider useful, before, during and after the communication with us and to personalize the services we offer;

Marketing: from time to time we will contact the user to provide information about promotions of our services electronically. Nevertheless, clients will be able to choose whether to continue receiving such communication indicating their preference. Any electronic communication will give the possibility to the client to opt out and stop receiving any electronic material. We will use the clients personal data only if we have a legal right to do so. The legal right will depend on the reasons why we have collected and are going to use the clients personal data. Most of the times we will use the personal data of the clients for reservations, to manage services and the sale of products.

We could also use personal data of our clients for one or more of the following reasons:

To respect the law and the fiscal rules;

The users have given their consent for the use of their personal data (for example for marketing purposes)

To protect the health of the users or of any other person (for instance, in case of medical emergencies)

Only people aged 16 or above can provide their consent. For children under this age, consent must be provided by their parents or legal guardians.

We will not keep the data for a period of time longer than what is necessary to fulfil the purpose for which the data was collected. To determine the appropriate amount of time, we take into account the quantity, nature and sensitivity of the personal data collected as well as the purposes for which it has been collected and if we can reach these objectives in other ways.

We also take into account the periods when we may need to have personal data available to comply with the law or to examine complaints, request and to defend our legal rights in case of refund requested.

Once we no longer need the users personal data, we will delete it and destroy it in a secure way. We will also assess whether and how we can reduce the amount of personal data that we use and whether we can make the personal data anonymous so that it cannot be associated to the user or identify him/her, in which case we would be able to use the data without notifying the user.


The Agricultural Company L’Olivella is mainly active in Italy.

However, upon demand, it may operate in other jurisdictions, some of which are outside of the European Economic Space (EES), such as the United States of America, China, Russia, Hong Kong, Singapore, Brazil.

Even though some of these countries do not have strict laws about data protection, we expect our suppliers to manage data securely and in line with the EU legislation on data protection.

We use the standard methods established by the European legislation to regulate the transfer of data outside of the EES.

sharing personal data

We may also share our users personal data with third parties for purposes described in this privacy policy:

Government authorities, institutions established for the implementation of the law, regulation authorities and airports included in the itinerary or that the flights of the users may overfly in line with the legal requirements;

Trustworthy agents that manage the services of the Agricultural Company L’Olivella;

Suppliers of goods or services used to manage our activities, producers, operators responsible for providing assistance to our customers, providers of cloud and electronic marketing services who assist our marketing team with the management of surveys and tailored marketing campaigns;

Legal consultants and other professionals, law courts and police in all the countries where we operate in order to protect our legal rights concerning our contract with the users;

Our partners (who are identified on our website) who offer similar or complementary products and services. We may collect and share users information, such as addresses and invoice data, to be able to purchase products or services offered on our websites. We are not responsible for the use that third parties may make of the users personal data when such use has been consented to for their own purposes. It is recommended to refer to the third parties own privacy policies to obtain further information.

Social media: Users may access social media services of third parties through our website or mobile app or before using both of them. When registering using their own social account, users understand that the personal data will be shared with us through these social media services depending on the privacy settings, in order to improve and tailor the use of our website or mobile app.

We may also use social media plug-ins on our website or mobile app. Therefore, the data will be shared with the social media service and, possibly, on the user’s social media profile. To know more about these practices it is recommended to refer to the privacy policies of third parties social media.

COOKIEs and website tracking

This website uses cookies to enable us to improve our service and offer the user valuable functionalities (click here for the cookies policy of the Agricultural Company L’Olivella).

This may include the cookies of media and advertising partners that are memorized by the computer or device used when visiting our web site or using our mobile app.

It is recommended to visit the websites of our partners for further information on their cookies and privacy policies.

Cookies are small text files which are transferred on the hard drive of the computer through the web browser to allow us to recognize the users browsers. They enable us to monitor the users of our website to understand better which products and services are the most appropriate for our customers.

A cookie contains contact information and other details that allow to identify the computer when visiting our site in order to help customers through the booking process.

Most web browsers automatically accept cookies. However, if preferred, users may change their browser settings accepting, rejecting and deleting cookies. The ‘help’ menu in most browsers explains how to avoid accepting new cookies as well as how to enable notifications when new cookies are received or how to completely disable cookies.

When the settings are changed, some functions may not work as expected. The cookies do not capture the information saved in the computer.

For additional information on the cookies and on how to avoid accepting them, please refer to the following website: http://www.allaboutcookies.org.

We use a specific software to monitor the traffic and use of this site to improve the design and layour of our websites. This software does not.


The articles on this website may include content (such as videos, images, articles, etc.) from other websites. These sould be treated as if the user is visiting another website.

These websites may collect users data, use cookies, integrate third parties tracking and monitor the interaction with this content, including tracking the users intraction with the content if the user holds an account or has accessed that website.


When users leave comments on the site, we collect the data shown in the comments section, in addition to the IP address and the browser user agent string to detect any spam.

An anonymous string is created from the users email address (also known as hash) and may be supplied to the Gravatar service to see whether it is being used. The Gravatar service’s privacy policy can be viewed here:

https://automattic.com/privacy/. Once the comment is approved, the user’s profile picture will be visible to the public. Users comments can be controlled using a service to automatically detect spam.


If users upload images on the website, it is best to avoid formats that include location data (EXIF GPS). The users of the website can download and extract any location data from the images on the website.


Our privacy policy may change from time to time and any change will be communicated to users via email or through a notification on our website.


If users hold an account on this website or leave comments, they can request an exported file from the site with the personal data that we keep, including the data that has been provided. Users can also request to delete all their personal data. This does not include the data that we are required to keep for administrative, legal or security purposes.


We never and for no reason sell or rent users data to third parties. We only use users data for the purposes explained in this policy.

The users are the sole owners of their data and may request changes or the deletion of their data at any time.